When you move a loved one to a nursing home, you assume they will be respected and receive appropriate care. Unfortunately, nursing home neglect and abuse is a problem happening at nursing homes around the country. Many instances of abuse are not reported, which only helps these facilities get away with mistreating residents. Alabama elder abuse laws have provisions to protect nursing home residents, which is why it’s crucial to report any suspected abuse and contact an Alabama nursing home abuse attorney right away.
If you have concerns about how a nursing home treats your family member, you should file a complaint right away. At Fob James Law Firm, we understand how upsetting it is to think about a loved one suffering harm. We have years of experience fighting for victims’ rights and can help you hold the facility accountable.
Who to Contact to File a Nursing Home Complaint in Alabama?
When you see signs of possible abuse or neglect, you should submit a report to the Alabama Public Health Department by contacting the ElderCare Hotline at 1-800-356-9596. If the matter is urgent and you believe a family member’s life is in danger, call 911 immediately.
You can also file online by filling out the Nursing Home Complaint Form on the Alabama Public Health website. You need to fill out the form as completely as possible. The more information you provide, the more quickly the agency can act. If you are concerned about retaliation, you can file an elder abuse complaint anonymously as well. The representative assigned to the case will not reveal your name during the investigation.
Once the agency receives the complaint form, it will open an investigation. You will receive a call from the State Survey Agency representative if you leave your contact information. They will let you know who to follow up with at the agency as well. Nursing home complaints that involve state or federal nursing home regulations will be looked into as soon as possible. The agency representative will observe patient care, look at records, and conduct interviews with the staff. Once the matter is concluded, the State Survey Agency will notify you of the results.
If your complaint doesn’t fall within the State Survey Agency’s jurisdiction, they will refer the matter to the right agency for follow up and investigation.
Holding the Alabama Nursing Home Accountable
Reporting the suspected abuse is the first step. You should also speak with an experienced Alabama nursing home abuse lawyer who can help you get justice for your family member. We can represent the victim and pursue a claim for damages against the facility. While the official investigation is pending, the abuser could be victimizing other residents. Pursuing a claim against the nursing home requires a skilled Alabama nursing home attorney.
Contact an Alabama Elder Abuse Attorney
Nursing home residents have rights and protections afforded to them under Alabama elder abuse laws. If you suspect your loved one is the victim of abuse or neglect by someone at an Alabama facility, contact Fob James Law Firm today. Let us put our skills and experience to work for you and your family and hold the nursing home financially accountable.